WEBSITE TERMS & CONDITIONS
Last Updated: August 2026
Welcome to the Cottage & Co website. By accessing and using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of this website.
About Us
This website is owned and operated by Cottage & Co, a wedding and event florist based in Newcastle, New South Wales, servicing Newcastle, Hunter Valley, Sydney and surrounding areas.
Website Information
We make every effort to ensure the information on this website is accurate and up to date. However, we cannot guarantee that all content is complete, current or free from errors.
Prices, services, packages and availability may change without notice.
Floral Products
Flowers are a natural product and are subject to seasonal availability.
While we will always do our best to source the flowers and foliage discussed during the design process, exact varieties and colours cannot be guaranteed. If a flower or foliage becomes unavailable or is unsuitable due to seasonal conditions or supplier shortages, Cottage & Co reserves the right to substitute it with a similar flower or foliage of equal or greater value while maintaining the overall style and colour palette.
Images displayed throughout this website are examples of our work and are intended to represent our design style. Every arrangement is custom made and will naturally vary.
Pricing
Any pricing displayed on this website is intended as a guide only and does not constitute a formal quote.
All wedding and event quotes are customised based on your floral selections, quantities, seasonality, delivery location and installation requirements.
Booking Enquiries
Submitting an enquiry through this website does not secure your event date.
Your booking is only confirmed once:
your personalised quote has been accepted;
your booking fee has been paid; and
your service agreement has been signed.
Dates remain available until the booking process has been completed.
Intellectual Property
Unless otherwise stated, all content on this website—including photographs, text, logos, branding, graphics and designs—is the property of Cottage & Co and may not be copied, reproduced, modified or distributed without written permission.
Third-Party Links
This website may contain links to third-party websites for your convenience. Cottage & Co is not responsible for the content, accuracy or privacy practices of those websites.
Limitation of Liability
To the maximum extent permitted by Australian law, Cottage & Co will not be liable for any direct, indirect, incidental or consequential loss or damage arising from the use of this website or reliance on information contained within it.
Nothing in these Terms & Conditions excludes any rights you may have under the Australian Consumer Law.
Privacy
Any personal information submitted through this website will be handled in accordance with our Privacy Policy.
Changes to These Terms
Cottage & Co may update these Terms & Conditions at any time without prior notice. The most recent version will always be published on this website.
Contact
If you have any questions regarding these Terms & Conditions, please get in touch via the enquiry form on our website or email us directly.
Thank you for visiting Cottage & Co. We look forward to creating beautiful florals for your celebration.